CRM (Customer Relationship Management)

The CRM (Customer Relationship Management) Module is designed to help MLM businesses manage and nurture relationships with leads, members, and customers efficiently. It centralizes contact information, tracks interactions, and monitors engagement across the network, enabling administrators and distributors to maintain a professional approach to relationship management. By providing a structured system for managing communications, the CRM module helps improve conversions, retention, and overall network growth.

Administrators and distributors can use the module to record leads, schedule follow-ups, track correspondence, and assign tasks to team members. It offers segmentation features, allowing users to categorize contacts based on activity, rank, location, or purchase behavior, ensuring targeted communication. Automated reminders and notifications help members stay proactive in engaging with leads and downlines, boosting productivity and performance.

Integration with modules like Lead Capture, Email Broadcasting, SMS, and Wallet ensures that every interaction, lead activity, and purchase is seamlessly tracked and updated in real time. Detailed analytics and reporting provide insights into network performance, sales trends, and engagement metrics. The CRM module enhances efficiency, strengthens relationships, and supports data-driven decision-making, making it an essential tool for MLM businesses aiming to optimize communication, track opportunities, and grow their network systematically.