Crisp Chat

The Crisp Chat Module integrates your MLM platform with Crisp, a powerful real-time customer communication tool, allowing you to deliver instant support and seamless engagement to your distributors. With this integration, members can chat directly with your support team from their back office, get quick answers to their queries, and enjoy a smooth communication experience without switching platforms. Crisp’s modern interface, chatbot automation, and shared inbox ensure faster response times and improved user satisfaction.

Administrators can manage all conversations from a unified dashboard, track chat history, assign conversations to team members, and automate replies using Crisp’s workflows and chatbot features. This helps reduce support workload while ensuring every user receives timely assistance. The module also supports multimedia messages, attachments, and user profiling, enabling your support team to understand customer needs better and provide personalized solutions.

Crisp Chat enhances the overall experience by offering real-time notifications, offline messaging, and integration with email and knowledge base tools. By embedding a powerful communication system directly into your MLM software, the Crisp Chat Module boosts user engagement, improves trust, and strengthens customer relationships. It ensures your distributors always feel supported—leading to greater satisfaction, retention, and long-term business growth.